Authorized User Terms · Last Updated: November 28, 2025
These Terms of Service (“Terms”) govern your access to and use of the Logixboard platform and any related websites or digital interfaces provided by Logixboard, Inc. (“Logixboard,” “we,” “us,” or “our”). These Terms apply to all Authorized Users who access the Services under a Customer’s subscription.
If your organization (the “Customer”) has entered into a Master Services Agreement (“MSA”), Order Form, or other written agreement with Logixboard, that agreement governs the commercial relationship between Customer and Logixboard. In the event of any conflict between these Terms and a signed agreement, the signed agreement controls.
By accessing or using the Services, you confirm that you understand and agree to these Terms.
You may access the Services only if you have been invited or provisioned by the Customer that maintains the account with Logixboard. Your access is subject to these Terms and the Customer’s internal policies.
You must keep your login credentials confidential and may not share or transfer them to any other person. You are responsible for all activities that occur under your account credentials.
The Services may be temporarily unavailable due to maintenance, updates, or circumstances outside our reasonable control. We will use reasonable efforts to notify Customer of planned maintenance.
You agree not to:
Our Services are not designed to receive or store Protected Health Information (“PHI”) or other special categories of personal data, and we ask customers and users not to submit such data. You agree not to upload, transmit, or store PHI or special category personal data in the Services.
You may use the Services only as permitted by the Customer’s policies and any agreements between Customer and Logixboard.
Customer retains all right, title, and interest in the data it provides or generates through the Services (“Customer Data”).
Logixboard may use Customer Data solely as permitted under the Customer’s MSA, including to provide, secure, maintain, and improve the Services, and to develop Aggregated Data or Usage Data that does not identify individuals.
Where Customer Personal Data is processed subject to data protection laws, Logixboard will comply with the Data Processing Addendum (“DPA”) located at logixboard.com/dpa.
If Customer connects the Services to a third-party system (such as a TMS or communications tool), your use of those platforms is governed solely by your agreements with their providers. Logixboard is not responsible for the security or functionality of those platforms.
These Terms do not establish any payment obligations between you (as an Authorized User) and Logixboard.
All billing, pricing, and financial terms are governed by the Customer’s MSA and Order Form, including:
Logixboard retains all intellectual property rights in the Services, including software, platform technology, features, and enhancements. These Terms do not grant you any ownership rights.
If you provide feedback or suggestions, Logixboard may use them without restriction or obligation.
Logixboard or Customer may suspend or revoke your access immediately if:
Upon termination of access, you must stop using the Services.
The Services are provided “as is” and “as available.”
To the maximum extent permitted by law, Logixboard disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law:
Nothing in these Terms limits liability for bodily injury, gross negligence, or willful misconduct.
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.
Any disputes shall be resolved under the arbitration terms in the Customer’s MSA (JAMS arbitration in King County, Washington), except where prohibited by law.
Logixboard may update these Terms from time to time. When material changes are made, Logixboard will notify Customer through the Services or via email. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us at legal@logixboard.com.